Hi, I'm a new boy - but very old if you see what I mean.

I destroy computers with incredible ease, and have done since 1986. I'm trying to hang on to a recently bought H4 series, but occasionally it tells me that it 'fails to load operating system' and then closes down. Any ideas? (Remember I still haven't a clue about all the black magic, so be gentle.)

My neighbour suggests it might be a hard ware problem rather than a software problem - so it it a common fault or am I - as is often the case- just condemned to being another 'unique' failure?